Editing and Deleting Invoices
Ensure you edit or delete invoices as needed before sending. Post-send, any adjustments require the issuance of a credit note.
Credit notes are financial instruments used by businesses to rectify invoicing errors, process returns, or provide refunds to customers. In the TFX Biz-Flow Sell Module, generating and managing credit notes is a streamlined process that ensures your financial records remain accurate and up-to-date.
Initiating a Credit Note
Accessing the Invoice: Navigate to the invoice requiring a credit note from the Invoices section.
Open Credit Note Form: Click on the "Add Credit Note" button on the invoice to bring up the credit note form.
Completing the Credit Note Form
Adding Credit Note Details
Select a Product to Refund: Use the dropdown menu to choose the product for which the credit note is being issued, if applicable.
Credit Note Description: Provide a clear description of the reason for the credit note for record-keeping and transparency.
Price Adjustment: Enter the amount being credited back to the customer's account.
Tax Considerations
Service Tax: If service tax was applied to the original invoice and is subject to the credit note, include the appropriate service tax percentage.
Total Credit Note Value: The system will calculate the total value of the credit note, including taxes.
Finalizing the Credit Note
Review the Information: Ensure all details entered are correct and reflect the intended adjustments.
Submit the Credit Note: Click the 'Add' button to finalize the credit note. This will automatically update the customer's account balance and adjust inventory if necessary.
Post-Credit Note Actions
After a credit note is issued:
Customer Account Adjustment: The customer's account will be credited with the amount specified in the credit note.
Inventory Adjustment: If the credit note is related to a return of goods, the inventory will be updated to reflect the returned items.
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